I feel transforming team’s behavior is both an art and science.
A science since it helps to learn processes to facilitate test & learn new practices and build technical enablers
An art because transformation has a lot to do with changing human behavior
Improving quality engineering & testing practices is the same, it’s a science and an art.
You only get better with using some systematic structure & practice, also you’ll always face new challenges which you might not have come across before.
Attached slide shows a few points you might want to consider on your transformation journey. (from my talk at the #tmatlc2020 conference)
Event link in first comment
#RedefiningSoftwareQuality #QualityTransformation #AgileTransformation