Around 60 – 96% of communication is non-verbal as per different researches
What does that mean for us testers?
The impact of this is VERY LARGE, however here was one lesson I learned and shared with my team today:
We humans are communicating or sending messages to one another all the time
Even when we are not talking to someone, we still are communicating.
Can you guess how and why?
Most communication is ‘NON-VERBAL’,60 – 90% communication is still going on depending on the circumstance.
And we do this all the time, when we someone pass by, we do instantly create an impression of that person in our head, willingly or unwillingly
That’s non-verbal, and its far more important than I used to think about it.
A tester’s job revolves around (or should revolve around) A LOT of communication, and we NEED to be on speed terms with others
To come across as an open and welcoming person will go a long way in communicating effectively with developers, support and other people in the company.
It will set the tone to a very favorable condition helping the exchange of information and ideas.
#QsDaily, #testers #communication