Engineers usually dislike talking about KPIs and stats, you hardly see any useful ones<\/p>\n
Managers mostly want to talk about just stats and KPIs, and feel they are all valuable..<\/p>\n
IMHO KPIs & stats are required to take decisions based on objective data, so they are needed<\/p>\n
However understanding that stats don’t give you the whole story is vital<\/p>\n
To engineers I say: better you come up with a stat, or someone with no clue of what you do will come up with one<\/p>\n
To management I say, use KPIs & stats, but do factor in qualitative measures and listen to your engineers, not everything can fit on a spreadsheet.<\/p>\n
#RSQ #RedefiningSoftwareQuality #KPIs #Transformation<\/p>\n<\/div>